State any four features of business services.(CLASS XII) (OCM)

 State any four features of business services. 

Answer: The following are the features of business services. 

1) Intangibility: Service is not a physical product that can be touched or seen. A service can be experienced by the buyer or the receiver. 

2) Inseparability: A unique characteristic of services is that the service and the service provider cannot be separated. 

3) Inconsistency: Services are heterogeneous. There can be no perfect standardization of services. Even if the service provider remains the same, the quality of the service may differ from time to time. 

4) Perishability: The production and consumption of services are inseparable because storage of services is not possible.